• Accessibility Statement

    We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.

    This website launched in July 2020.

    How accessible the site is

    We know some parts of this website aren’t fully accessible:

    What to do if you have problems or queries

    If you have any accessibility problems or feedback, please visit our contact page

    The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).

    Technical information about this website’s accessibility

    Business Durham is committed to making our website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

    Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.

    This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

    Non-accessible content

    The content listed below is non-accessible for the following reasons.

    Non compliance with the accessibility regulations

    • link purpose: some adjacent links point to the same destination, failing success criterion 1.1.1
    • link purpose: some of the link text within the content is the same for different destinations, failing success criterion 2.4.4
    • link purpose: some links can’t be read by screen readers, failing success criterion 4.1.2
    • controls: should change appearance when selected failing criterion 2.4.7
    • titles: each page should have an appropriate title failing criterion 2.4.2
    • titles: each frame should have an appropriate title failing criterion 2.4.1
    • access: there should be multiple ways to access a page failing criterion 2.4.5
    • tables: headings are not declared, failing success criterion 1.3.1
    • images: some alternative text is the same as adjacent text, failing success criterion 1.1.1

    Property Finder

    • zoom: ensure pages don’t require zooming and 2D scrolling on small screens failing criterion 1.4.10
    • content: allow users to quickly skip to content 2.4.1
    • headings: not every page contains a top level heading, failing criterion 1.3.1
    • page titles: each page should have an appropriate title, failing criterion 2.4.2
    • page language: this is not declared on every page, failing success criterion 3.1.1

    We are aware of the outstanding issues on this website and we plan to review them by December 2023.

    Content that’s not within the scope of the accessibility regulations

    • PDFs/documents (pre September 2018): PDFs or other documents published before 23 September 2018 or documents that are not essential to providing our services
    • pre-recorded audio and video published before 23 September 2020
    • live audio and video
    • interactive maps unless they provide core information

    How we test the site

    We re-assess a website or system for accessibility whenever it undergoes a major modification.

    We check all new content we add.

    Preparation of this accessibility statement

    This statement was prepared on July 2020. It was last reviewed on 15 November 2022.