A new Digital Strategy for County Durham looks set to be agreed by our Cabinet today (Wednesday 11 September).
The new strategy sets out the digital ambitions for the county including improving and enhancing how people can access our services, expanding digital connectivity across the county and providing new, efficient ways of working for both frontline and back-office staff.
The strategy details the digital developments planned to achieve the overall vision of connecting people to services. Examples include exploring the use of assistive technologies in adult social care, further adoption of mobile working for frontline services and supporting online access and safety among communities.
Digital developments are about giving residents greater choice and not less and the new strategy will ensure access to services is not dependent on digital technology and that other alternatives, telephone and face to face services will still be available to those who prefer or need them.