Council’s digital transformation leads to awards shortlist

Council’s digital transformation leads to awards shortlist

Durham County Council has been shortlisted for a national award for its digital transformation.

The local authority has been shortlisted for the Digital Transformation category in The MJ Awards 2020, which recognises achievement in local government.

It follows the council’s efforts to bring more services online, improve the quality and choice of those digital services and help its communities to thrive in a digital world.

There are now more than 120 council services available online, allowing residents more flexibility over when and how they can engage with the council.

Additionally, many of its business processes have been updated to reflect advances in digital technology, allowing mobile working, reduced travelling and fewer paper records.

Source: Aycliffe Today

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