CRM Strategy for Business Success Workshop

This comprehensive workshop focuses on advanced CRM strategy tailored for SME's. Participants will gain insights into maximising the potential of a CRM platform to drive sales, improve customer relationships, and optimise business processes.

The workshop covers various aspects, including CRM ecosystem understanding, customisation, lead management, reporting and analytics, and customer experience enhancement. Through interactive sessions and practical examples, attendees will leave equipped with actionable strategies to elevate their CRM approach and achieve business success.