Seaham contact centre grows its workforce
- gracebell7
- 1 day ago
- 1 min read
A customer service specialist is expanding its operations in Seaham following a series of contract wins.
ResQ, one of the UK’s largest contact-centre operators, which works with major brands across telecoms, utilities, retail and financial services, is creating 50 new jobs at its Spectrum Business Park site, with plans for up to 150 additional roles early next year.
The expansion provides a timely boost for the region’s customer service sector after several large employers scaled back operations in recent months.
ResQ has operated in Seaham since 2016, transforming a site at the former Dawdon Colliery into a coastal contact-centre hub.
